Shelbourne Dental Clinic
According to our open methodology, this clinic scored 71.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 20 ranked clinics · Last checked: 8 September 2026
71.9/100
Positions by Rating Profile
- Overall Transparency & Trust#1171.9/100
- Best for Expats#1164.5/100
- Best for Dental Implants#775/100
- Best for Emergency Dental Care#767.5/100
- Best Price Transparency#1179.6/100
- Best English-speaking Clinics#1260.2/100
- Best for Families / Children#870.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
Summary
Cosmetic and implant-focused dental clinic in the Docklands (Grand Canal Wharf), Dublin 4, with an itemised permanent price list; the site does not publish a staff/team page and named dentists surface only inside patient testimonials.
Strengths
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 18.5 of 20 points.
- Medical Infrastructure: 13 of 15 points.
Weaknesses
- AI & Search Visibility: 2.5 of 7 verifiable points (missing: mentioned for: best dentist Ireland; mentioned for: English speaking dentist Ireland; mentioned for: dental implants Ireland; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
15 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed Checked the full nav (About Us, Digital Dentistry, Dental Hygienist, Reviews, Fees, Before & After, Services) and the About Us page — no dedicated team/dentist page exists. "Dr Mark Kelly" / "Dr. Kelly" is named only inside patient-testimonial quotes on the homepage, which is not the clinic itself publishing its team. [s1] [s3] | 0/3 |
| ✗ | Dentist specializations listed [s1] [s3] | 0/2 |
| ✓ | Real clinic photos Verified visually on the clinic's Google place page on 2026-09-08: the lead photograph is the practice's own reception — the curved timber and granite desk with its monitor and printer, the waiting area beyond and the tall windows of the Grand Canal Wharf building. Interior premises of this clinic on its own claimed profile. [gmp2] | 2/2 |
| ✓ | Service list published Services menu (Cosmetic Dentistry, Invisalign Orthodontics, Dental Implants, Teeth Whitening, Facial Aesthetics) plus a fully itemised fees page. [s1] [s2] | 3/3 |
| ✓ | Clear contact details [s1] [gmp1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Google Maps listing address "Grand Canal Wharf, 7 S Dock Rd, Dublin 4, D04 R860" used as the address of record. [gmp1] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Permanent itemised fees page with dozens of procedures. [s2] | 3/3 |
| ✓ | Cleaning price listed Scale and Polish €100; Dental Examination and Scale and Polish (existing patients) €115. [s2] | 2/2 |
| ✓ | Filling price listed White Composite Fillings: small €150, medium €180, large €210. [s2] | 2/2 |
| ✓ | Crown price listed Metal-Ceramic Crown €1,050; All-Ceramic Crown €1,050. [s2] | 2/2 |
| ✓ | Implant price listed Implant Placement €1,400 (Straumann implants), separate from Implant Crown €1,400. [s2] | 2/2 |
| ✓ | Consultation price listed Cosmetic Consultation €120. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed Digital X-rays – Small (Intraoral) €25 (1) – €50 (2 or more). [s2] | 2/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 218 five-star, 1 four-star, 1 three-star, 1 two-star and 1 one-star — sums to 222, matching the 222 in the place-page header exactly, and its weighted mean 4.955 reproduces the published 5.0. [gmp1] [gmp2] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 222 and the listing has not moved since. [gmp1] [gmp2] | 2.5/3 |
| ✓ | Review recency The newest review visible is 1 month old, which proves the within_3_months bucket and no better. Visible dates: 1 month (edited), 2 months, 3 months, two entries at 4 months, one at 5 months, one at 9 months and one at 1 year. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmp2] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers four of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmp2] | 2/2 |
| ✓ | No recurring complaints No critical account is readable in the visible sample: all eight reviews are five-star and describe long relationships with the practice's two principals, implant and extraction work and care of nervous patients. One one-star and one two-star rating exist in the distribution and neither carries text that relevance ordering surfaces. One- and two-star ratings together are 2 of 222, 0.9 % of the base — among the smallest negative shares in the group — so nothing substantial is hidden behind the reading. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmp2] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. This was the strongest sweep-1b case in Ireland — a published 5.0 over 222 reviews with the whole reputation block unevaluated — and it survives the look. The distribution is not a wall: it carries exactly one rating in each of the four lower buckets, 218/1/1/1/1, which is the signature of an organic record rather than a curated one, since a curated record has nothing below five. The recomputed mean, 4.955, rounds to the published 5.0. Against manipulation: the visible dates spread from one month to a year with no cluster, the accounts name the two principals (Mark and Dr Karl Cassidy) and describe implants, extractions, scans and routine care at very different lengths, one reviewer records travelling across the city and having tried two other practices, and the owner answers only half of the eight — a curated record answers everything. [gmp2] | 2/2 |
| ✓ | Active Facebook presence Facebook page "Shelbourne Dental Clinic" (facebook.com/shelbournedental): newest post 2025-05-14, 23 reviews. [shelbourne-dental-clinic-dublin-presence-4] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Shelbourne Dental Clinic Dublin" and "Shelbourne dental"; the clinic's site does not link to TripAdvisor. [shelbourne-dental-clinic-dublin-presence] [shelbourne-dental-clinic-dublin-presence-2] [shelbourne-dental-clinic-dublin-presence-3] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Trustpilot or Doctify (checked 2026-10-01). [shelbourne-dental-clinic-dublin-deepen-2] [shelbourne-dental-clinic-dublin-deepen-3] [shelbourne-dental-clinic-dublin-deepen] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s2] | 2/2 |
| ✓ | CBCT (3D imaging) Digital Dentistry page names "Cone Beam" / "CBCT" imaging as an in-house service. [s4] | 2/2 |
| ✓ | Implantology Dedicated Dental Implants service page with Implant Placement pricing. [s1] | 2/2 |
| ✓ | Orthodontics Dedicated "Invisalign Orthodontics" service page. [s1] | 2/2 |
| ✓ | Oral surgery Extraction €150 priced under Extractions. [s2] | 2/2 |
| ✓ | Pediatric dentistry The fees page publishes a children’s fee line: "Child Dental Examination (under 14yrs of age) €40" and "Child Scale and Polish €45". [s1] [s2] | 1.5/1.5 |
| ✓ | Emergency care The fees page publishes "Emergency Appointment (includes one small x-ray and a prescription if necessary) €95". [s1] [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
2.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✗ | Convenient opening hours Settled from null on 2026-09-08: the clinic's own Google Business Profile publishes the full week including both halves of each split day — Monday to Thursday 08:00–13:00 and 13:30–17:00, Friday 08:00–14:00, Saturday and Sunday closed. Under the rule this index applies to every card — evening hours credited only from a close at 19:00 or later on at least one weekday, or any weekend opening — that is a checked negative rather than an unassessed field. [gmp2] | 0/1.5 |
AI & Search Visibility
2.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Ireland", "English speaking dentist Ireland", "dental implants Ireland", "emergency dentist Ireland", "Ireland dental clinic for expats".
| ✗ | Mentioned for: best dentist Ireland [av1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Ireland [av2] | 0/1 |
| ✗ | Mentioned for: dental implants Ireland [av3] | 0/1 |
| ? | Mentioned for: emergency dentist Ireland SERP off-target (namesake towns) — see country-level note on "emergency dentist Dublin". [av4] | 0/1 |
| ✓ | Mentioned for: Ireland dental clinic for expats Rank 8 of 9 for "Dublin dental clinic for expats", checked 2026-09-07. [av5] | 1/1 |
| ✗ | Structured data on website No schema.org LocalBusiness/Dentist/Organization markup found in the page source. [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Separate URLs per service, e.g. /service/dental-implants/, /service/teeth-whitening/. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #13Dental Limerick53.6 of 100View report →
- #2Portobello Dental Clinic39.6 of 100View report →
- #3Alexandra Dental Limerick60.8 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Mark Kelly [reg1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Mentioned for: emergency dentist Ireland
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://shelbourneclinic.ie/ |
|---|---|
| Phone | +353 1 665 5900 |
| Google Maps | Map listing |
| Address | Grand Canal Wharf, 7 South Dock Road, Dublin 4, D04 R860, Ireland |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://shelbourneclinic.ie/ | Clinic homepage: full services nav, testimonials, social link | 2026-09-07 |
| s2 | https://shelbourneclinic.ie/fees/ | Permanent itemised fees page | 2026-09-07 |
| s3 | https://shelbourneclinic.ie/about-us/ | About Us page (no staff names found) | 2026-09-07 |
| s4 | https://shelbourneclinic.ie/digital-dentistry/ | Confirms Cone Beam/CBCT imaging as an in-house service | 2026-09-07 |
| gmp1 | https://www.google.com/search?tbm=map&q=Shelbourne%20Dental%20Clini… | Google Maps automated lookup: rating, geo, address, phone, website | 2026-09-07 |
| reg0 | https://www.hiqa.ie/find-a-centre | Confirms Ireland has no institutional/facility register covering private dental practices | 2026-09-07 |
| reg1 | https://www.dentalcouncil.ie/dentists?keyword_filter=Kelly | Dental Council Register of Dentists entries for Mark Kelly (two distinct registrants) | 2026-09-07 |
| av1 | search:best dentist Dublin Ireland | (the five canonical city queries) | 2026-09-07 |
| av2 | search:English speaking dentist Dublin | (the five canonical city queries) | 2026-09-07 |
| av3 | search:dental implants Dublin Ireland | (the five canonical city queries) | 2026-09-07 |
| av4 | search:emergency dentist Dublin | (the five canonical city queries) | 2026-09-07 |
| av5 | search:Dublin dental clinic for expats | (the five canonical city queries) | 2026-09-07 |
| gmp2 | https://www.google.com/maps/place/x/@53.3421968,-6.2312035,17z/data… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@53.3421968,-6.2312035,17z/data=!4m5!3m4!1s0x48670eeeb1a12e4f:0xe45ee6732f71e064!8m2!3d53.3421968!4d-6.2312035?hl=en gives the listing name, address, telephone, website, business category, the published opening week and the lead owner photograph. The listing opens as «Shelbourne Dental Clinic», category Dental clinic, at Grand Canal Wharf, 7 South Dock Road, Dublin 4, D04 R860, telephone +353 1 665 5900, website shelbourneclinic.ie — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| shelbourne-dental-clinic-dublin-deepen | https://www.whatclinic.com/dentists/ireland/county-dublin/dublin/du… | WhatClinic: its Dublin 4 dentist listing (1 page, 12 clinics), checked against its profile sitemaps (614 dentist profiles in Ireland, none named for the practice; the 2 Dublin 4 profiles not shown in the listing opened) and the profile addresses built from the clinic's name (not found), have no profile for Shelbourne Dental Clinic and none at Grand Canal Wharf, South Dock Road; the Grand Canal Dental Clinic profile (8 Grand Canal Street Upper) is another practice, and a former profile address, dublin/shelbourne-dental-clinic, now redirects to the Dublin listing (checked 2026-10-01) | 2026-10-01 |
| shelbourne-dental-clinic-dublin-deepen-2 | https://www.trustpilot.com/review/shelbourneclinic.ie | Trustpilot: no page for shelbourneclinic.ie (checked 2026-10-01) | 2026-10-01 |
| shelbourne-dental-clinic-dublin-deepen-3 | https://www.doctify.com/ie/find/all/practices | Doctify: no profile of the practice among the 315 Irish practice pages Doctify lists (checked 2026-10-01) | 2026-10-01 |
| shelbourne-dental-clinic-dublin-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Shelbour… | TripAdvisor's own search for "Shelbourne Dental Clinic Dublin", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Viet Han Dental Clinic, Nha Trang; Symmetry Dental and Aesthetics Clinics, Cancun; CM Liria Dental Clinic, San Jose del Monte) | 2026-10-02 |
| shelbourne-dental-clinic-dublin-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Shelbour… | TripAdvisor's own search for "Shelbourne dental", run 2026-10-02, returns 12 results, none of them this clinic (e.g. Shelbourne Park Greyhound Stadium, Dublin; The Spa at The Shelbourne, Dublin; The Shelbourne Bar Cork, Cork) | 2026-10-02 |
| shelbourne-dental-clinic-dublin-presence-3 | https://shelbourneclinic.ie/ | Clinic's website (home and contact pages) read 2026-10-02: no link to TripAdvisor | 2026-10-02 |
| shelbourne-dental-clinic-dublin-presence-4 | https://www.facebook.com/shelbournedental/ | Facebook page "Shelbourne Dental Clinic" read 2026-10-02: About gives the clinic's address (7 Grand Canal Wharf, South Dock Road), phone +353 1 665 5900 and site shelbourneclinic.ie; 678 followers, newest timeline post 2025-05-14, "100% recommend (23 reviews)" | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Presence on review platforms checked 2026-10-02: no TripAdvisor listing; an active Facebook page. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile on WhatClinic, Trustpilot or Doctify; onOtherPlatforms set to false. |
| 2026-09-29 | Corrected 2026-09-29: active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count, the histogram itself (218/1/1/1/1 = 222, weighted mean 4.955), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph and the full published opening week. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification: contacts.googleMapsUrl corrected (the recorded place id belonged to another Dublin card — four-card rotation); with the right listing the clinic does carry a rating, 5.0 over 222 reviews, where the initial data collection recorded none. offersPediatric and offersEmergency corrected false → true against priced line items on the fees page already cited as s2. |
| 2026-09-07 | Initial data collection: clinic website (home, fees, about-us, digital dentistry), Dental Council of Ireland Register of Dentists (testimonial-only name checked, two same-name registrants found and disclosed), Google Maps automated lookup, AI-visibility pass canonical-query file. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.